However, after the power was cut off, we continued to monitor the situation.”Ī fire broke out at the SK C&C Pangyo Data Center located in Bundang-gu, Seongnam-si, Gyeonggi-do, causing an error in the service operated by Kakao, a tenant of the SK C&C data center. SK C&C said, “The fire at Pangyo Data Center started in the power facilities but did not spread to the server room or computing room.

Since the services of Kakao and Naver being collocated in SK, C&C has faced a service disaster. Kakao announced that service was restored to normal within 2 hours, including distribution across the system, as power was restored to the data center. The building that caught fire is a facility where Naver, Kakao, and SK carriers, six floors above and four floors below ground. yesterday.Īs a result, some services such as Kakao Talk, Kakao T, the portal site Daum, and the Naver Smart Store have been interrupted so far. The fire broke out in the third basement of SK Pangyo Campus A-dong, Sampyeong-dong, Bundang-gu, Seongnam-si, Gyeonggi-do, where data management facilities such as Kakao had moved in around 3:30 p.m. There are no injuries, and all 20 people who were in the building at the time of the fire were evacuated. They finished extinguishing the fire at 11:45 p.m. Two hours later, at 5:46 p.m., firefighters caught a large fire. , eight hours after the fire at SK Pangyo Data Center caused the outage of the Kakao Talk service.įirefighters said they deployed more than 30 appliances, including 80 firefighters and fire trucks, to extinguish the fire starting at 3:45 pm.

Īll fires in the data center were extinguished at 11:45 p.m on 15th October. The notification sound when receiving messages and the ability to log in to the PC version also vary depending on individual circumstances.Įrrors also continue with Kakao Pay and Kakao T, connected to the Kakao portal Daum and the KakaoTalk environment. However, as of 7:30 a.m., the transfer of photo and video files is still impossible. Some features of KakaoTalk that caused the service outage were restored about 10 hours after the disaster, but it will take a while before the service is fully back to normal.Īccording to Kakao, the mobile version of KakaoTalk was partially able to send and receive text messages as of 1:31 a.m.

KakaoTalk, South Korea’s largest messenger service by Kakao ( KRX: 035720), has suffered a service outage.Ī fire broke out in the Kakao data center, causing outages across all Kakao services, including Kakao Messenger, Portal Daum, Kakao T (Mobility), Kakaoopage, and Kakao Pay.

Kakao talk sound